About

You can contact us via phone, email, or our website. All new patient enquiries require completing a pre-assessment questionnaire, which you can access by clicking here. Once submitted, the questionnaire will be reviewed by our duty clinician to determine if we are the right team to help. We aim to respond within 2 business days.

Our fee schedule and details about individual clinicians’ fees can be found on our website or by contacting our office at 020 7458 4640 or via email at enquiries@bloomfieldhealth.com.

Yes, we accept patients with private medical insurance, though coverage varies by clinician and insurer. Details about insurance coverage are available on our website. For further information, please contact our office at 020 7458 4640 or email enquiries@bloomfieldhealth.com.

We provide both face-to-face and virtual appointments, subject to availability. Please inform us of your preference when booking, and we will do our best to accommodate you.

We provide medical treatments, including medication, and psychological therapies, such as talking therapies. Additionally, we may recommend recovery strategies like exercise, coaching, or social care. Your clinician will work with you to create a tailored care plan that meets your unique needs.

Yes. You will normally receive a copy of your assessment report.

Where it is clinically appropriate, we may also share relevant information or copies of your report with your GP, the healthcare professional who referred you, or other professionals involved in your care. This helps ensure safe, coordinated treatment and continuity of care. If you would like us to share information with someone else, please let your clinician know.

You can reach us via email at enquiries@bloomfieldhealth.com or by phone at 020 7458 4640. Our office team is available during working hours to assist you. While some clinicians may provide their personal email addresses, we recommend all inquiries go through enquiries@bloomfieldhealth.com. This ensures that our admin team can address urgent matters promptly, as this inbox is continuously monitored during business hours.

We are not an emergency or crisis service. For urgent or life-threatening situations, we recommend contacting emergency services or a crisis helpline in your area. If you are an existing patient with immediate concerns, please contact our office during working hours, and we will do our best to assist. For ongoing care, your clinician can provide strategies and support tailored to your needs.

We can see international patients who live abroad, however we can only provide consultations when they are physically in the UK at the time of the appointment.

We ask for your GP's details because good communication between healthcare professionals helps us provide safe, high-quality psychiatric care.

Your GP often has important information about your medical history, current medication and previous treatment. Where appropriate, we may also share relevant information with your GP so they understand your assessment, treatment recommendations and any medicines we prescribe.

Working together with your GP helps improve continuity of care and supports your safety.

Where it is clinically appropriate, yes.

Depending on your circumstances, we may communicate with your GP, the healthcare professional who referred you, NHS mental health teams, crisis services, inpatient units or other professionals involved in your care.

This helps us to:

• • • provide safe assessment and treatment
    • prescribe medication safely
    • coordinate care between services
    • support crisis planning and risk management
    • ensure continuity of care.

We only share information that is relevant and necessary for your care.

We understand that some people have concerns about information being shared and we encourage you to discuss these with your clinician.

We will always take your wishes into account wherever possible.

However, communication with your GP and, where appropriate, other healthcare professionals is an important part of providing safe psychiatric care. In some situations we also have a professional or legal duty to obtain or share information, for example if there are safeguarding concerns, a serious risk of harm, or another legal obligation.

If you do not wish us to communicate with your GP or other professionals where this is clinically necessary, we may be unable to provide treatment safely. In those circumstances, we may not be able to start or continue your care.

We treat your personal information as confidential and only share information that is necessary for your care or where we have a professional or legal duty to do so.

Information is shared securely and handled in accordance with:

• UK GDPR
• the Data Protection Act 2018
• the common law duty of confidentiality
• our Privacy Notice.

If you have any questions about how your information is used or shared, please speak to your clinician or contact our team.