Complex case management provides coordinated, personalised care for people with multiple or long-standing mental health needs. It brings together medical, psychological, and practical support to ensure care is joined-up, flexible, and focused on what matters most to the individual.
Complex case management provides coordinated, personalised care for people with multiple or long-standing mental health needs. It brings together medical, psychological, and practical support to ensure care is joined-up, flexible, and focused on what matters most to the individual.
This approach is designed for individuals whose mental health needs don’t fit neatly into one diagnosis or service. You may benefit from complex case management if:
You’ve had multiple mental health diagnoses or previous treatments
You live with co-occurring physical health conditions, neurodivergence, or trauma
You’ve had hospital admissions or crisis episodes
You’ve found traditional therapy or medication alone insufficient
Your care needs span multiple areas (e.g. psychiatry, therapy, social support)
It’s especially helpful for people who’ve struggled to access consistent or coordinated care, or who feel they “fall through the cracks” of traditional services. We support adults with functional needs, risk factors, or overlapping challenges like trauma, ADHD, autism, and personality-related difficulties.
Emphasis on autonomy and recovery
A dedicated lead clinician overseeing care
Comprehensive assessment across psychiatric, psychological, and social domains
Collaborative care planning with the client at the centre
Regular multidisciplinary reviews (psychiatry, psychology, nursing, etc.)
Crisis and safety planning
Medication review and management
Therapy tailored to complexity (e.g. trauma-focused, stabilisation, DBT-informed)
Coordination with GPs, social care, or other services
Support with housing, benefits, and daily living needs
Carer and family involvement (with consent)
Trauma-informed, neurodiversity-affirming approach
Advocacy during transitions or system navigation
Online or in-person flexibility
Long-term relational consistency
Emphasis on autonomy and recovery
At Bloomfield Health, we recognise that complexity doesn’t mean chaos — it means people need care that’s as thoughtful and multifaceted as they are. Our clinicians offer steady, compassionate support grounded in collaboration, trauma-awareness, and flexibility. We take a whole-person approach, ensuring every part of your care — from medication to therapy to advocacy — is joined up and meaningful. We’re here to stay with you through uncertainty, complexity, and change.
If your needs span several areas — such as mental health, trauma, physical health, or social difficulties — and standard care hasn’t worked well, you may benefit.
You’ll have one lead clinician, but we may involve others based on your needs — and always with your input.
Yes — therapy is a core part of care, adapted to your goals and capacity. We often use phased or trauma-informed approaches.
We work with many people who’ve struggled to access care elsewhere — and help rebuild trust and support.
Absolutely. We take a neurodiversity-affirming stance and adapt care to sensory, cognitive, and emotional needs.
Yes — we assist with navigating benefits, employment, housing, or social care, when this is part of your plan.
Always. Your voice and preferences are central — we co-create your care with you.
Get in touch to arrange an initial consultation. We’ll explore what you need and how we can support you best.